Do you find yourself sending the same email over and over to people you meet at:

  • Networking Events
  • Trade Shows
  • People that expressed an interest in your product or service

If you use Gmail, there is a way you can save hours on email followup – Gmail Canned Responses.  This is a lab that allows you to insert pre-formatted content into your emails.  Just a few tweaks of text to personalize and BOOM, you’ve saved a ton of time AND followed up as you said you would, which increases your credibility.


Here is a quick tutorial on how to set up and start using Gmail Canned Responses

To enable Canned Responses, click on the gear in the upper right of the Google Mail window, select Mail Settings, and click on the Labs link. Scroll down through the Labs (alpha order) to locate Canned Responses. You can also enter “canned” in the Labs search field to show the Canned Responses Lab. Click the Enable radio button. Finally, at the top or bottom of the window, click the Save Changes button. Canned Responses will be enabled and you’ll be returned to Google Mail.
After enabling, to create a Canned Response, click on the Compose mail button. Enter a subject in the Subject field and what you want to say in the message body. Next, click on the Canned responses link below the subject and choose Save > New canned response. Since this is your first Canned Response, it’s the only choice you have. The Canned Response title will be the subject you entered (although you can edit this). Click the OK button.

Here is a screen shot of some of my Saved Canned Responses

Screen Shot 2016-08-04 at 2.11.52 PM

To use a Canned Response, click the Compose mail button. In the message window, click the Canned responses link and choose Insert > [canned response title]. Once inserted, you can edit (as needed). You can also insert Canned Responses when replying or forwarding messages.

I started using this feature about a year ago and I wish I would have known about it sooner!  Such a time saver.


If you would rather watch a video tutorial – there are a ton of good ones.  Here is one of my favorites from Stellar Media Marketing


Let me know if you how you use canned responses in your comments below

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